Our mission is to provide every business with the essential services they need with a level of value and service they can’t find elsewhere.
We aim for the Cadence name to be synonymous with customer service and satisfaction and to build that association one customer partnership at a time.
The technologies we provide may change, but there’s one thing that remains constant at Cadence: our passion for customer service. There’s no automation or innovation that will ever supplant the importance of good customer service. No matter the project, no matter the provider, delivering a level of customer service unparalleled by our peers in the industry is what allows us to create custom, scalable solutions for your business.
Fostering human connection is at the heart of what we do. It’s in the services we provide and, more importantly, in the way we provide them. We know that the simplest path to any solution—and often the one we desire to take above all—is to talk to another human. At Cadence, any problem is solved with a quick phone call to our 24/7 support team. No automated phone lines, no huge call centers. Just our people helping your people, with a shared understanding and passion for your business and its success.
Investing in essential technology services for your business is expected, but getting value out of that investment isn’t. Those sunk costs sink even lower when an unreliable network reduces employee productivity and customer satisfaction. Cadence is the exception that proves the rule. We believe in proving to our customers that network reliability can turn what is a cost center for most into a profit center for your business. By building a network with better security, better performance and less downtime, your team has more time to focus on the high value initiatives that move your business forward.