Cadence training is at the core of our customer service.
At Cadence we realize that customer service is more than just helping customers. In today’s market, with the competition of the online world, great customer service is essential and something we strive for all the time. Cadence feels very strongly about customer service, it is the core of what we do. Cadence’s customer service philosophy is derived from the following:
Great customer service means having thorough knowledge of your customer’s needs and being able to help your customers make the best choices for their business. New and challenging scenarios happen all the time. Making sure each and every one of those scenarios is managed professionally, efficiently and objectively is core to our customer service values.
Great customer service means treating customers with a friendly, helpful attitude. At Cadence you can rest assured that your customer service experience will be productive, results-oriented and uniquely tailored to you.
Cadence’s comprehensive pre and post-sale Customer service is an important part of the experience and improving this experience will greatly improve your overall business.